We welcome your healthcare questions. Our free advice service will answer your questions about pharmacy products and healthcare issues. To ask a question you do not need to be an existing Chemist Australia customer or to register with us. Simply contact us by phone, fax or email and one of our pharmacists or naturopaths will promptly reply to you.

We will respond within 48hrs. Our aim is to provide you with guidance and direction on your query and/or refer you to a third party eg. a Naturopath, that can provide you with further information (including sources from the internet)


1300 365 045
[email protected] 
07 55 10 77 66

Our pharmacist is available in-store Monday to Friday 8:00am to 3:00pm. 

Please note:

  • This free service is not a replacement for a face-to-face consultation.
  • Do not rely on this service in any emergency situation. For emergencies ring 000 Australia wide.
  • We recommend you seek advice from your doctor for acute medical conditions.
  • We recommend you read the information disclaimer that applies to this web site before proceeding to use any service offered by Chemist Australia. By proceeding you are bound to the terms of the disclaimer.
  • We respect your privacy and will not use your information for mailing lists or give to any third parties without your consent.

Other contacts:

Poisons Information: 131 126
St Johns Ambulance : 1300 360 455