Shipping & Delivery
This page sets out details of delivery for your online purchases. If you require clarification or have any questions please contact our customer service on 1300 365 045 (8.00am-4.00pm Monday to Friday).
All orders are shipped by Australia Post. Please allow 2-8 business days from the date we ship your order depending on where you live in Australia. Please see Australia Post Delivery Times for estimated delivery times.
Chemist Australia offers FREE Standard Delivery for all orders over $99.
In Store Pick Up
Delivery is FREE for In Store Pickups.
Please contact us for international shipping inquires either via email [email protected] or on 1300 365 045.
Chemist Australia will dispatch on the same day your order was placed providing your order is placed before 10.00am (EST) Monday to Friday and goods are in stock. All other orders will be dispatch as soon as possible thereafter. If there are any unforeseen delays Chemist Australia will notify you as soon as possible.The processing of orders and all deliveries are made Monday to Friday excluding public holidays. As we currently do not have a weekend delivery service.
Ordering & Delivery Details
Once your order is placed, Chemist Australia will provide information on your order by email.
1. Order Acknowledgement Email
The Order Acknowledgement email provides a summary of all the items on your order.
2. Dispatch Notification Email
We'll send a dispatch Notification email when the item ships from our warehouse.
3. Signing for Deliveries
Deliveries must be signed for, however you may nominate to have the parcel left without a signature (e.g. on your porch). If you're not home when it arrives, a notice will be left at your address notifying you of alternate delivery or pick-up arrangements